Privacy Policy
Effective Date: [Jan 1st, 2025]
At Edu Leadership Dynamics, we are committed to protecting your privacy and maintaining the confidentiality of your personal information. This Privacy Policy outlines how we collect, use, store, and protect your information.
Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, mailing address, and other contact details you provide when inquiring about or engaging our services
Student Information: Academic background, goals, assessment results, and other information relevant to coaching sessions (with appropriate consent)
Communication Records: Correspondence through email, phone, or our website contact forms
Website Usage Data: IP addresses, browser type, and pages visited for website improvement purposes
How We Use Your Information
We use your information to:
Provide coaching and consulting services
Communicate with you about appointments, programs, and services
Improve our services and website experience
Comply with legal and professional obligations
Send occasional updates about our programs (you may opt out at any time)
Confidentiality Commitment
Client-Coach Confidentiality: All information shared during coaching sessions is strictly confidential. We adhere to the International Coaching Federation (ICF) Code of Ethics, which requires coaches to maintain strict confidentiality with all client information.
Exceptions to Confidentiality: We may be required to break confidentiality only in the following circumstances:
When there is a risk of harm to yourself or others
When required by law or court order
When working with minors, if there are concerns about abuse or neglect
With your written consent to share specific information with designated individuals
Minor Clients: When working with students under 18, we maintain confidentiality within the coaching relationship while keeping parents/guardians appropriately informed about progress and general themes, unless safety concerns arise.
Information Sharing
We do not sell, rent, or trade your personal information. We may share information only:
With your explicit written consent
With parents/guardians of minor clients as appropriate for their developmental support
With schools or educational institutions as agreed upon in writing
When required by law or to protect safety
With service providers who assist with our operations (e.g., scheduling platforms, payment processors) under strict confidentiality agreements
Data Security
We implement appropriate technical and organizational measures to protect your information, including:
Secure storage of physical and electronic records
Password-protected systems and encrypted communications
Limited access to personal information on a need-to-know basis
Regular review of security practices
Data Retention
We retain client information for as long as necessary to provide services and meet legal and professional obligations. Coaching records are typically retained for seven years following the conclusion of services, after which they are securely destroyed.
Your Rights
You have the right to:
Access your personal information we hold
Request corrections to inaccurate information
Request deletion of your information (subject to legal retention requirements)
Withdraw consent for communications
Receive a copy of your information in a portable format
Cookies and Website Analytics
Our website may use cookies and analytics tools to improve user experience. You can control cookie preferences through your browser settings.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.
Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. Significant changes will be communicated directly to active clients.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us.
Consent
By using our services or website, you acknowledge that you have read and understood this Privacy Policy. For coaching services, a separate informed consent agreement will be provided that outlines the specific terms of our coaching relationship.